Tap In project FAQs
What is Tap In?
Tap In is an extensive research and community engagement program. It will help us identify what is important to our customers and Western Australians, and help to shape WA’s water future. There are two parts - a formal research component and the community engagement program through the Tap In website.
Why are we doing it?
The insights you provide, along with the results of our formal research will help us to make decisions that are aligned with what our customers want.
Can’t I just tell you what I think?
This Tap In website is the best place to tell us what you think, where your feedback will be reviewed by our team of analysts, so best to do it here. Make your say count!
What’s in it for me?
How can I get involved?
At this moment, you can register on the site and leave your comment. Simply tell us what’s important to you in the Tell Us question box. We’ll then get back to you to let you know what others are thinking too.
In future there will be other ways to get involved and once you register, we will send you updates to let you know.
What will happen with the information, comments and opinions submitted to the website?
We will report back to you with what you’ve told us, and then progress to the next stage of the Tap In program.
Where will I see the results?
What is the research program part?
Doesn't Water Corporation already have a number of surveys and online engagement to analyse customer feedback?
Hasn't Water Corporation done this before?
How long does the program run for?
Where are we at right now and what is the next step?