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The H2OME study will help Water Corporation gain a better understanding of how Perth households use water. More than 2,000 households representing a cross-section of Greater Perth’s population will be taking part in the 12-month study, set to commence in early 2019.

The purpose of the study is to collect new information about how households use water to improve our planning and forecasting capabilities.

What are we seeking?

We are seeking customers to take part in the study. Customers are required to:

  • Complete 4 x 20-minute online surveys over a 12 month period about how you use water in your home.

  • At no cost to you, allow us to install a digital water meter on your property. The digital meter is able to collect higher frequency water use data than what currently in place at most households.

  • Allow a qualified Water Corporation representative to review the taps and appliances in your home.

  • Be willing to take part in one initiative throughout the year. For example, it could be a shower head swap, a new irrigation controller to try out, or to install a Water Corporation app to view your water use. Again, at no cost to you.

Can I participate?

We are pro-actively contacting customers from our database. Customers have been randomly chosen and only a selected number of households can participate subject to our EOI terms & conditions.

How will my input be used?

The data we collect on household water use will be used to improve our planning and forecasting capabilities.

Is there an incentive to take part?

A financial incentive will be offered to participants in appreciation of their time and effort throughout the course of the year. More details are provided in our FAQ section.

What is the timeline for the study?

The study commenced in March 2019. Household audits, installations of meters, surveys and activities will take place progressively over the following 12 months. The study will conclude in early 2020.

The H2OME study will help Water Corporation gain a better understanding of how Perth households use water. More than 2,000 households representing a cross-section of Greater Perth’s population will be taking part in the 12-month study, set to commence in early 2019.

The purpose of the study is to collect new information about how households use water to improve our planning and forecasting capabilities.

What are we seeking?

We are seeking customers to take part in the study. Customers are required to:

  • Complete 4 x 20-minute online surveys over a 12 month period about how you use water in your home.

  • At no cost to you, allow us to install a digital water meter on your property. The digital meter is able to collect higher frequency water use data than what currently in place at most households.

  • Allow a qualified Water Corporation representative to review the taps and appliances in your home.

  • Be willing to take part in one initiative throughout the year. For example, it could be a shower head swap, a new irrigation controller to try out, or to install a Water Corporation app to view your water use. Again, at no cost to you.

Can I participate?

We are pro-actively contacting customers from our database. Customers have been randomly chosen and only a selected number of households can participate subject to our EOI terms & conditions.

How will my input be used?

The data we collect on household water use will be used to improve our planning and forecasting capabilities.

Is there an incentive to take part?

A financial incentive will be offered to participants in appreciation of their time and effort throughout the course of the year. More details are provided in our FAQ section.

What is the timeline for the study?

The study commenced in March 2019. Household audits, installations of meters, surveys and activities will take place progressively over the following 12 months. The study will conclude in early 2020.